The Plumb Simple Family Plan
Save Money, Stay Protected, and Get Front-of-Line Service
At Plumb Simple, we believe the best way to avoid unexpected breakdowns is by staying ahead of them. That’s why our Family Plan was created — to give homeowners peace of mind through affordable maintenance, priority booking, and member-only pricing.
Regular service doesn’t just prevent emergencies — it helps your heating and cooling systems run more efficiently, extends the lifespan of your equipment, and can even lower your monthly energy bills. In fact, many of our members see noticeable savings month to month just by keeping things running at peak performance.
Each visit includes a detailed inspection so you can feel confident your home is running safely and smoothly year-round. Tune-ups are also offered at a discounted member rate.
We offer both monthly and yearly membership options — whichever fits your budget best — with built-in discounts to reward your loyalty.
Ready to get started?
Why the Plumb Simple Family Plan Just Makes Sense
“ONE PLAN. ONE CALL. ONE LESS THING TO WORRY ABOUT.”
A Plumb Simple Family Plan Membership is all about keeping your home running smoothly — while saving you time, stress, and money. With just one annual payment, you get access to proactive maintenance and exclusive savings that help prevent costly surprises down the line.
We visit your home once a year to service your plumbing and heating systems, making sure they’re running efficiently and safely no matter the season. That kind of regular upkeep helps reduce your utility bills, extend the lifespan of your equipment, and keep everything performing at its best — all year long.
Real World Savings Add Up Fast
Not sure a membership is worth it? Here’s what typical services cost in Edmonton — and what you’d pay as a Family Plan member:
- Outdoor tap repair in spring (freeze damage):
Included for members — normally $186+
- Flapper replacement (common with older city homes):
$49 for members — standard price $149
- Sump pump inspection and test (critical during spring thaw):
Free with membership — usually $93
- Backwater valve maintenance (required in many neighbourhoods):
$39 for members — normally $119
What Else Do You Get?
As a member, you’ll also enjoy:
- 24/7 Emergency Service - Family Plan Exclusive
- Priority scheduling - Same day, Next day service
- Annual inspection - Full home mechanical inspection
- 10% Discount (up to $100) on any heating or plumbing tune-ups or repairs
- Upgraded Warranty - (3 Years on workmanship)
- $50 off a new water heater or furnace - for every consecutive year you maintain a plan
- Satisfaction Guaranteed - (Ask for details!)
Even more, all your family members also receive priority service and discounts!
Plumb Simple Family Plan Membership - Terms and Conditions
Plumb Simple Family Plan Membership - Terms and Conditions
These Terms and Conditions ("Agreement") govern the Plumb Simple Family Plan Membership ("Plan") offered by Plumb Simple Home Comfort ("Plumb Simple," "we," or "us"). By enrolling in the Plan, the purchaser ("you" or "Purchaser") agrees to the following:
1. Membership Coverage
1.1. The Plan includes priority service, discounted pricing, and two scheduled annual maintenance visits for your home systems during regular business hours (Monday to Friday, 8:00 a.m. to 4:30 p.m.).
1.2. Any additional home visits outside the included two per year will be billed at the member rate of $49.00 per visit.
2. Annual Home Inspection Scheduling
2.1. It is the Purchaser's responsibility to contact Plumb Simple and schedule the annual inspection. While we will attempt to confirm an appointment up to three times, scheduling ultimately remains your responsibility.
2.2. The annual inspection must be booked during regular working hours and must be scheduled at least three (3) months in advance of the desired appointment date.
3. Emergency Service
3.1. 24/7 emergency service is available to Plan members but is reserved for true emergencies only.
3.2. An emergency is defined as a situation where there is active or imminent damage to property that cannot reasonably be controlled or mitigated by the homeowner or occupant. Examples include major flooding, an active water leak with no accessible shutoff, or a gas leak.
3.3. If a call is placed outside of regular business hours and the issue is deemed by our technician not to qualify as an emergency under the definition above, a non-emergency callout fee of $446.00 will apply.
3.4. Plumb Simple is not responsible for any damage that occurs during the time between the initial call and our arrival. We will make every effort to respond within 12 hours of your request, but response times may be extended due to external conditions such as severe weather, hazardous driving conditions, or our existing workload.
3.5. Plumb Simple is not responsible for damage caused by leaks or failures within the home that were not caused by our work.
4. Membership Payment Terms
4.1. Annual Plan: This Plan renews automatically each year unless cancelled by the Purchaser. The annual fee will be charged on the anniversary date of the original signup.
4.2. You may cancel the Plan by written notice or by calling 780-667-0760. If cancelled within the first 30 days, you will receive a full refund minus a $20 cancellation fee.
4.3. If you cancel after 30 days, a prorated refund will be issued based on the number of remaining months, regardless of whether any inspections or services have occurred.
4.4. If a scheduled payment is declined and not resolved within 30 days, your Plan may be cancelled automatically.
4.5. Upon cancellation, Plumb Simple is not obligated to perform any remaining inspections or services.
5. Plan Exclusions and Limitations
5.1. This Plan does not cover any part or labour costs for repairs. However, members receive discounted rates if repairs are performed by Plumb Simple.
5.2. We are not responsible for breakdowns or failures of your equipment, or for any failure to detect a defect during inspection.
5.3. This Plan does not include liability for any secondary, indirect, or incidental damages, or any injury or property damage, regardless of cause.
5.4. The Plan is not a warranty or insurance product and does not guarantee the continued performance of your equipment.
By enrolling in the Plumb Simple Family Plan, you acknowledge and agree to the above terms and conditions. These terms are subject to change with notice.